Contact Us

This page is for reaching the editorial team at Offshore Sportsbooks. We're an independent comparison site covering mobile offshore sportsbooks that accept US players — we don't run a betting site, hold your money, or have access to any account you open with an operator. If your deposit is stuck or a withdrawal is late, the sportsbook's own support desk is the only party that can move it. If you want to tell us a book is slow-paying, correct something we've published, or ask how we rate mobile betting apps, we want to hear from you.

You'll find our contact form and email address on this page. Below, we've set out what we can actually do with each type of message, so you don't wait on a reply we were never able to give.

What to send us — and what we can do about it

Your message	What happens next
A factual correction (bonus terms, banking method, app availability)	We check it against the operator's published terms and update or annotate the page with the date of the change.
A payout complaint about an offshore sportsbook	We log it. Repeated, consistent reports feed into our reliability scoring and can push a book down or off our lists. We cannot recover your funds or arbitrate.
A question about a bonus, rollover or minimum odds	We'll point you to the operator's terms and explain how the requirement works in plain English. We can't override or negotiate terms.
Press, partnership or advertising enquiry	Routed to the commercial side, which sits separately from the editorial team.
Account, login, KYC or locked-funds issue at a sportsbook	We can't help. Contact the sportsbook directly — we have no account access and no operator dashboard.
Gambling harm or self-exclusion	Please call 1-800-GAMBLER (available 24/7 in the US) or text 800GAM. Our responsible gambling resources list further options.

We read everything. We reply to most editorial and correction messages, usually within a few business days. Volume spikes around the start of the NFL season, so allow longer in September and October.

How to reach a mobile offshore sportsbook's own support

Because most of the messages we receive are really support questions, here's the practical route. Offshore books almost all run support through the same channels, and the mobile experience varies more than the desktop one:

1. Open the sportsbook in your phone browser or app and look for live chat — it's the fastest channel at most offshore books and usually the only one with same-session answers.
2. If chat is queued, use the support email address in the site's help section. Include your account username, the date and amount of the transaction, and the payment method.
3. Screenshot everything before you write: the bet slip, the cashier confirmation, the crypto transaction ID if you paid in Bitcoin or another coin.
4. If a withdrawal stalls, ask specifically which KYC documents are outstanding. Verification is the single most common cause of delay at offshore books, and it often isn't triggered until your first cash-out.
5. Keep a written record. Offshore sportsbooks sit outside US state regulation, so there is no state gaming commission you can escalate to — your own paper trail is what you have.

That last point matters and we'd rather say it here than bury it. The books we cover are licensed offshore — commonly in jurisdictions such as Curaçao, Panama or Costa Rica — and are not licensed or regulated by any US state gaming board. Accepting US players is not the same as being authorized to serve them. There are no segregated player funds, no state-run dispute resolution, and no guaranteed payout backstop. That is a legal grey area for US bettors, and you should check your own state's laws before you deposit.

Reporting a slow or refused payout

This is the report we value most, and the one that does the most work on the site. Payout speed and reliability carry heavy weight in our rankings, and reader reports are part of how we spot a book drifting. To be useful, a report needs:

• The sportsbook name and your withdrawal method (crypto, bank wire, check by courier, money transfer, player transfer/voucher)
• The date requested and the date paid, or the date you're writing if it's still outstanding
• Whether KYC was completed before or after the request
• Any fee deducted, and whether it matched the published fee
• What support told you, verbatim if you have it

We don't publish individual complaints as fact. We treat a single report as unverified, look for a pattern, and describe what we can confirm against what remains an open question. Anything time-sensitive we publish carries a date — our current fact-check pass on this page is Sep 19, 2026.

Questions about the books we rank

Our rankings are editorial scores from research and verification against published terms, not customer-review averages and not the result of us betting money. We earn commission when a reader signs up through a link on this site. That funds the research; it doesn't buy a position, and it doesn't stop us naming a drawback. Where we recommend a paid or commissioned option, assume a commercial relationship exists and judge the reasoning on its merits.

Three of the books readers ask about most, and what we'd say if you emailed:

Lucky Rebel — our top-rated mobile book, and the newest name on the list

Lucky Rebel sits at the top on a 10.0 editorial rating largely on mobile: the browser build is the one we found least compromised on a phone, with in-play betting, same-game parlays and prop markets reachable without the desktop site. The headline is a 125% welcome offer up to $1,250 plus a 50 FreeBet — and like every offshore welcome bonus, it only means something once you've read the rollover, the minimum odds that count toward it, the time limit and the eligibility rules in the operator's own terms. Check those before depositing; we won't quote numbers we can't verify. The limitation: it has the shortest track record of paying of anything we rank, and track record is exactly what matters most offshore. A high score from us is not a payout guarantee.

Bovada — the long-running name, with the narrowest banking menu

Bovada earns a 9.8 on longevity and a mobile site that most US bettors already know how to navigate — spreads, moneylines, totals, futures and a deep NFL and NBA prop list all load cleanly in a phone browser. The welcome bonus is 50% up to $250, modest next to the offshore field, with rollover and qualifying-odds conditions set out in its terms. The drawbacks readers write to us about: crypto is heavily favored over card and wire options, several states are excluded from accepting accounts, and limits on some markets are lower than value-seeking bettors want. If you were limited at a regulated book and came here for higher ceilings, verify them first.

BetOnline — broad markets, patchier mobile polish

BetOnline scores 9.6 for market coverage — NHL, MLB, soccer, golf, MMA and horse racing through its racebook, alongside the US majors — and it's the book readers most often cite for reduced-juice pricing on select lines. Its welcome offer is $250 in free bets, again subject to rollover, minimum odds and expiry terms you should read at the cashier. Where it's weaker: the mobile interface is denser than Lucky Rebel's or Bovada's, live betting can feel sluggish on a slow connection, and withdrawal fees and processing windows differ sharply between crypto and traditional methods. Ask support which fee applies to your chosen method before you request a payout.

Further down our list — BetNow, Everygame, BetUS, Sportsbetting, Xbet, MyBookie and ApuestaHoy — the same questions apply: what's the rollover, what's the payout route, and what's the record. Every headline offer on this site carries conditions, and none of them is free money; you have to deposit and wager your own funds to see any of it.

Money questions we can answer generally

Using this site costs nothing. The money questions readers send are about the books, and the honest general answer is: methods vary by operator and by state of residence, so verify at the cashier rather than trusting a list. Broadly, across the offshore market:

• Crypto (Bitcoin and other coins) — usually the fastest route out and often the only one with low or no operator fee. It also carries price volatility: the dollar value of a balance or payout can move between request and receipt.
• Bank cards — commonly accepted for deposits, frequently declined by US issuers, and rarely available for withdrawals.
• Bank wire — slower, typically carries a fee, and usually has the highest minimum.
• Money transfer and player transfer/voucher — offered at several books as an alternative when cards fail; fees and caps differ per operator.

Payout limits, minimum withdrawal amounts, free-withdrawal frequency and KYC thresholds are all operator-specific. If we've published one and it's since changed, tell us — that's a correction we'll act on.

Beyond sports betting

Most of the books above also run a casino, a poker room and a racebook on the same account and the same wallet — slots and table games, live-dealer rooms, and pari-mutuel horse racing wagering. Bonuses there are usually separate and carry their own, often higher, rollover, and casino play frequently doesn't count toward a sports bonus. If your question is about casino play rather than sportsbook markets, say so in your message; the terms are different enough that the answer changes. Our coverage of casino sites outside mainstream self-exclusion schemes sits separately from our sportsbook work.

Who can use this site and who can't

You must be at least 21 to use this site and the sportsbooks on it, or 18 where an individual operator sets that as its minimum and your state permits it. We don't knowingly correspond with anyone under age. Betting laws differ by state: some states regulate online sports betting and licensed racebooks through a state gaming commission or board, others restrict or prohibit it entirely, and offshore books are not authorized under any of those frameworks. Tax treatment of winnings is not something we advise on — consult a qualified tax professional or attorney about your own situation rather than relying on anything published here.

Bet only what you can afford to lose, and never bet to recover a loss or to take your mind off something. No tip, system or ranking makes betting a source of income, and offshore books may not offer the deposit limits, cool-off periods or self-exclusion tools that regulated US operators are required to provide. If gambling has stopped being entertainment, call 1-800-GAMBLER, any time, free and confidential.

Before you write

A quick check: if your question is about how we score books or who's behind the reviews, our editorial background and methodology may already answer it, and the site's terms of use cover how we handle the information you send. Everything else — corrections, payout reports, questions we haven't answered, or a book you think we should be looking at — comes straight to the editorial inbox. Marissa Nolan and the team read it.